Carelabs
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Clinic Intelligence Platform

Sweden’s
fastest-growing
self-service company
for a modern
patient journey.

Automate the patient journey, save time.

A patient who understands the visit. A clinic that gets the day back. A company already in 70 clinics. If you’re curious — book a meeting.

BankID-secure
Kivra integration
GDPR & HSL compliant
Live in 4 weeks
Swedish support
Swedish AI models
The Carelabs waiting room, with terminals, a queue screen and seating.
Live at 70+ clinics
Used by leading healthcare providers across Sweden
30s
Avg. check-in time
99.9%
System uptime
70+
Clinics live
1.2M
Check-ins per year
Clinic types

Built for
clinics that
want to grow.

The same calm, whether you see listed patients, walk-ins or planned visits. From a small practice to a large group.

Carelabs i väntrummet
Live at 70+ clinics
The waiting room

From reception
to experience.

The Carelabs terminal stands where needed — visible, welcoming, with an interface patients understand instantly. No queues at the desk, no uncertainty in the waiting room.

Hardware

Healthcare-grade
hardware —
two models.

Same software on both. Choose the format that fits your space — Entry or Premium model. We handle installation, support and updates.

Entry floor model kiosk
Entry

Base model

Den klassiska golvmodellen — synlig, robust och välkomnande. Tillverkad i pulverlackerat stål.

21" pekskärm med Gorilla Glass
Integrerad BankID-läsare
Kortterminal & nummerlapps­skrivare
Tillgänglighets­certifierad höjd
Premium all-in-one kiosk
Premium

All-in-one

Kompakt allt-i-ett-enhet i borstad aluminium. Plug-and-play på 30 minuter — perfekt för moderna receptioner.

24" 4K pekskärm
Integrerad kortterminal & skrivare
Video and microphone
Vägg- eller golvmonterad
Waiting-room screen

Queue on the wall.
Calm in the waiting room.

A large wall screen shows queue, counter and numbers in real time — patients don't have to wonder when it's their turn. The wall doubles as your own channel for campaigns, health tips and brand.

  • Patients see when it's time
    No one has to ask at the desk.
  • The waiting room gets quieter
    The uncertainty leaves the room.
  • Your own wall
    Room for campaigns, health tips and your brand.
Carelabs väntrumsskärm med kövisning
Security & certification

Safe and
certified.

Our solution is built in close collaboration with Swedish healthcare providers and meets all requirements of the Patient Data Act, GDPR and Swedish healthcare regulations.

End-to-end kryptering

All patientdata krypteras i transit och i vila — TLS 1.3 och AES-256.

Automatic data deletion

Personal data is deleted per law — automatically, no manual handling.

GDPR compliant

Data handling audited by an external auditor. DPA included.

Swedish Patient Data Act

Built with Swedish healthcare providers. PDL-compliant from day one.

Swedish support

Dedicated support in Swedish, weekdays 08–17. SLA within 1 hour.

Swedish, local AI models

The AI runs on open-source models hosted locally in Sweden — no patient data is sent to external AI providers or leaves the country.

A meeting

Curious?
Then let’s meet.

Whether you run a clinic, follow the company, or want to understand the feeling — thirty minutes is enough. We’ll show you the room.

Sales & demo
0735 000 121
Weekdays 08–17 · Reply within 1 hour
E-post
info@carelabs.se
General enquiries & partnerships
Head office
Lund
Bytaregatan 4d · 222 22 Lund · Sweden
Support & onboarding
support@carelabs.se
Dedicated onboarding · 4 weeks to live

Book a meeting

Pick a time. We’ll meet, and you’ll see what a morning like this feels like.

  • 30 minutes, no prep needed
  • You see the room, for real
  • You leave with a next step
Pick a time in the calendar